Frontier Consulting GroupRequest an assessment

Technology help a town hall can actually buy.

Websites residents can use, permits and intake that reach the right desk, records that hold up, and the software you already own set up right. Fixed-fee quotes, invoiced against your purchase order, led by David Collins with a team of consultants behind him.

  1. Fixed fee

    1Assessment

    We meet the clerk and department heads, walk the current forms and systems, and find where staff time and resident patience go.

    1. Walkthrough with staff
    2. Where time goes
    3. What to fix first
    4. Fixed-fee quote for council
    You get

    A written plan your council can read, with scope and a fixed-fee quote for the first piece. Yours whether or not we build.

  2. Scoped and quoted first

    2Implementation

    We build or set up what the plan calls for: the website, intake and permits, reporting, or the systems you already own. Invoiced against your purchase order.

    1. Built or set up
    2. Written procedures
    3. Handoff with staff
    You get

    Working systems, short procedures your staff can follow, and a handoff session.

  3. Monthly · in writing

    3Ongoing support

    Updates, fixes, small changes, and a regular check-in so the systems keep matching how the business runs.

    1. Fixes and small changes
    2. Monthly check-in
    3. Response time in writing
    You get

    Business-hours support with a response time agreed in writing, plus a monthly check-in.

What a public office usually needs

The same five things come up in most small offices. The assessment decides which matter for yours and in what order.

NeedWhat it coversTypical for
A website residents can use

Hours, bills, agendas, notices, forms, and meeting information, kept current by staff.

City and town halls, utilities

Permits, requests, and intake

Applications, service requests, and complaints that reach the right desk with a status both sides can see.

Clerks, code offices, public works

Records and reporting

Records requests tracked from receipt to response; board packets from one place; reports that match the books.

Clerks, treasurers, boards

The software you already own

Utility billing, accounting, GIS, agenda, and records systems configured, connected, and documented.

Any office with a system it never finished setting up

Staff documentation and handoff

Short written procedures so a departure, an audit, or a new council does not stall the office.

Small offices where one person carries the knowledge

Buying from Frontier

Quote
Fixed fee, in writing, before work starts. Changes are quoted as changes.
Vendor forms
W-9 and vendor registration completed on request.
Invoicing
Against your purchase order, on the milestones the quote names.
Meetings
Scheduled around council and board calendars; on site within about 600 miles of Broken Bow.
Ownership
The written plan and the documentation are yours. Systems are built in accounts the office controls.

Proof

The Hocha.town homepage
Hocha.town: a public platform for residents and visitors, built and run by Frontier.

Before Frontier: thirteen years in regulated financial-services technology, managing the technology side of five-plus bank acquisitions where the records and the dates could not slip. About David Collins.

Request a quote.

Tell us the office, what residents or staff keep running into, and when your board meets. We reply to set up a call before anything is quoted.

(580) 207-7154 · info@fcgok.com · Not a public office? Services for businesses

Send a message

A few sentences is plenty.

We reply to set up a call, before you pay for anything.